vDial – The Predictive Dialer solution for the call centre industries
vDial offers a complete VOIP hosted dialing solution for the single user or large contact center. Our product delivers all the benefits of the expensive systems, but without the associated hidden costs. Our customers rely on our hosted call center software to reduce operational overhead, increase return on investment and improve customer satisfaction. The vDial Hosted Predictive Dialer is a complete package which includes live transfers, Do Not Call registry scrub, basic CRM, predictive dialing capabilities and comes with complete, live technical support.
vDial technology is supporting some of the largest diallers in the UK
Our support centre provides expert assistance on technical issues related to dialling, using remote diagnostics for problem resolution. We also provide on-site maintenance services, professional services, health-checks, consultancy services, hardware support, new software revision/updates, call management and escalation.
- Answer Machine Detection
- CRM Integration
- Real-time Reporting
- Ofcom Compliant
- Data Analysis
- Call Recording
- Live Call Monitoring
- Unlimited Expasion
- Management Tools
- Automated Outbound Dialing
Benefits to your business
Connect with thousands of customers
Connect to thousands of prospects simultaneously.
Scalable solutions
Easily add or remove agents to your campaign on the fly. Advanced administrator controls allows you full control over your live campaigns. With hosted technology scaling up is fast and easy
Real time reporting
See live stats of your campaign’s in progress. Listen to live calls, record live calls for training and quality assurance. Export data to your PC or run reports online.
NO hardware
No expensive equipment or software to purchase or maintain. No added expense of hiring a technical staff to develop and support in-house application and equipment.
Easy to Use
vDial’s Hosted Contact Center Solution enables businesses to tailor contact center services according to changing needs.
- Use from any location
- Minimal training required
Easy to Deploy
vDial offers businesses a multi-communication solution based on an intelligent and intuitive real time business matrix platform.
- No time consuming costly integration
- Fast ROI
Easy to Manage
vDial is a simple self-configured solution that offers fast setup and easy management.
- Improved Efficiency
- Greater Productivity
- Real Cost Savings